Software Integration with Major Brokerages

When you start a Non-Emergency Medical transportation company, NEMT Software you must have a contract with a brokerage. A NEMT brokerage is an organization appointed by the government to manage all Medicaid trips for transportation companies. They do things like pay the NEMT providers, schedule and cancel trips, and make changes to trips in schedule throughout the day. So, it is easy to see why software that integrates with major brokerages could hugely benefit any NEMT Dispatch Software provider in the industry.

Companies that take advantage of seamless software integration are more likely to save money and thrive in the industry. Major brokerage software can offer many features and benefits to companies. These features open software capabilities like brokerages can alter trips automatically, brokerages can contact clients with information that the NEMT Software providers have, and brokerages can access NEMT providers daily schedules and automatically schedule trips in your gaps.

With brokerages capable of changing trips instantly on your schedule you increase your company’s efficiency tenfold. With the dispatch Android app/dispatch iPhone app your drivers can see any changes made by the brokerages instantly as soon as you confirm the changes on your side. This feature alone decreases number of steps in your daily routine by at least 3, so you should have more time to look over your schedule and verify it is as efficient as possible.

With your NEMT scheduling/dispatching software connected to your brokerage’s back end, you can allow your brokerage to use your internal customer information when confirming trips. This way the brokerages always have the most up to date and save them the hassle of calling the wrong number all the time. By sharing each other’s information, you and your brokerage can partner up and create an efficient pool of information that facilitates growth in both organizations.

The last benefit of nemt software integration with major brokerages is the ability of brokerages to schedule trips within gaps in your schedule. This means on the same day of trip delivery; your brokerage representative can consider your driver’s time slots and find a perfect placement in your schedule. This removes the need for the brokerage to call the dispatcher and take lots of time to find the trip together, thus saving you a lot of time and a lot of money. This will free up enough time daily for you to perfect your schedule more and polish it as much as possible, which in turn will reduce the amount of errors or mistakes on your daily schedule.

If your brokerage is MTM, LogistiCare, Veyo, Access, or Access2Care etc., you should inquire with a software company and see if they are able to integrate their software with theirs, this is the only way to maximize efficiency with your software.